Professional Home Service Provider in Malaysia
Provide All-In-One Household Services in Klang Valley
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Whether you need cleaning services, aircond services, or moving services, we make it easier for you to manage your home service solutions.
Yes, you can! However, do pay in mind that if you book our cleaning services on short notice, there may be no available slots with our cleaning partner to fulfil your request. For the best experience, we recommend booking one day ahead of time.
As a professional cleaning service in Malaysia, we provide a vast network of highly-rated cleaning crews. All of the cleaning crew working with us are independent service cleaning partners that have been thoroughly vetted for quality, dependability, and client satisfaction. However, in order to minimise any potential problems or misunderstandings, we recommend that you:
It is entirely up to you whether or not you stick around during your appointment. If something important comes up during an appointment, simply inform the cleaners of where they can hide the key once the cleaning is over, or better yet, if you have a doorman! Alternatively, you are welcome to stay for the duration of the appointment. Whatever makes you feel most at ease. In any case, please don’t forget about your appointments. We’ll remind you with a text message, but if your cleaning crew can’t get in the door or if you don’t show up when you said you would, you’ll be charged with a Customer No-show Fee.
A “Customer No-Show” charge happens when a cleaning crew arrives at your home or office but is unable to contact you. We understand that you have a busy schedule and that things can change at any time, but if the cleaning team is unable to complete the appointment, they will lose valuable work and spending time and money on transportation. Please contact us via Whatsapp if you believe your booking was cancelled or if you have any other questions.
The Cleaning Packages can only be used for cleaning services (Standard and Before / After Party Cleaning), therefore, it is not possible to convert the balance hours to other services such as the disinfection and sanitization services, mattress cleaning services etc. However, you will receive reward points which can be used to redeem other services once you purchase a cleaning package. All the other services will be subject to the same Reschedule, Cancellation and Refund Policy.
Check out our FAQs page here or contact us for more information!
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